This department looks after the welfare of members of the church. They devise a dashboard system that promptly picks up signals about members who have missed services for one reason or the other. They identify their needs or challenges with a view to bringing the attention of the Pastorate to them where necessary. This might entail paying visits to those involved or providing resources to meet their needs. The department in like fashion also search out and provide care for those whose needs have been identified in that direction.
The department thus maintains a database of the church members and collects basic information about the congregation that will enable them to attend and participate in social activities such as birthdays, weddings, funerals and naming ceremonies of church members.